Privacy Policy

Your privacy matters to IQ Technologies N.V.

This Privacy Policy explains what information we collect, how we use it, and your rights. It applies to our website and any services that link to this policy.

Last updated: January 8, 2026

Overview

Information we collect

We collect information that you provide directly and information collected automatically when you use our website and OneFlow platform.

  • Account information: name, email address, phone number, company details, billing address when you create an account or subscribe to OneFlow.
  • Payment information: credit card details, billing information processed securely through our payment processor Paddle.
  • Usage data: workflow activities, feature usage, performance metrics, and user interactions within OneFlow.
  • Contact details: information provided through contact forms, quote requests, or newsletter subscriptions.
  • Technical data: IP address, browser type, device identifiers, cookies, and similar technologies for website functionality and analytics.

How we use your information

  • Provide and maintain OneFlow services, including account management and billing.
  • Process payments and manage subscriptions through our payment processor Paddle.
  • Respond to inquiries, provide customer support, and resolve technical issues.
  • Send service-related communications, updates, and important notices about OneFlow.
  • Improve our services, develop new features, and enhance user experience.
  • Comply with legal obligations, enforce our terms, and protect our rights.
  • Send marketing communications (with your consent) about new features and services.

Cookies & Analytics

We use cookies and similar technologies to remember preferences and understand website usage. Where applicable, we may use privacy‑focused analytics or reputable third‑party analytics providers to measure traffic and improve user experience.

You can control cookies through your browser settings. If you disable cookies, some features of our site may not function properly.

Sharing & Disclosure

  • Payment processing: We share payment information with Paddle, our secure payment processor, to process subscriptions and payments for OneFlow services.
  • Service providers: We share information with trusted vendors who help us operate OneFlow and deliver services (e.g., hosting, email delivery, analytics). They are bound by confidentiality and process data only on our instructions.
  • Legal compliance: We may disclose information if required by law, court order, or to protect rights, safety, and security.
  • Business transfers: In the event of a reorganization, merger, or sale, information may be transferred as permitted by law.

We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our legal/regulatory requirements.

Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing or request data portability. Where processing is based on consent, you may withdraw consent at any time.

To exercise rights, contact us using the details below. We will verify requests consistent with applicable law.

International Transfers

We may process and store information in countries other than your own. When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable law.

Children’s Privacy

Our services are not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.

Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Material changes may be communicated through additional notices.

Contact Us

If you have questions about this policy or our data practices, contact us: